Thank you for shopping with Bong Crafters! Every order you place is custom-made with care, and we’re committed to delivering it to your doorstep as smoothly and promptly as possible.

Order Processing Time

• All products are made to order, and production begins only after the order is confirmed.

• It usually takes 2–4 business days to process and print your order.

• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Coverage

• We currently ship only within India.

• We deliver to most PIN codes across the country through trusted courier partners.

Estimated Delivery Time

• After dispatch, delivery usually takes 4–8 business days, depending on your location.

• Metro cities may receive orders faster; remote or rural areas might take slightly longer.

Payment Method

• We currently accept prepaid payments only via secure online gateways.

• Cash on Delivery (COD) is not available at this time.

Tracking Your Order
Once your order is shipped, you will receive an email or message with the tracking ID and courier details. You can use the tracking link to follow the journey of your parcel in real time.

Delays and Exceptions
While we strive to meet estimated delivery timelines, delays may occur due to:

• Weather conditions

• Festive season demand

• Courier disruptions

• Unforeseen logistical issues

In case of significant delay, our support team will keep you informed and assist you accordingly.

Need Help?
Email: support@bongcrafters.in
Or fill the contact us form regarding order related issues